What if my flight is delayed ?

Flight delays happen. They are an unfortunate part of travelling sometimes but do not worry. Our Welcomers track your flight from the details you provide us during the booking process and we react accordingly based on your needs.


In case of your connecting flight is delayed just reach out to support as soon as you are able to so we can ensure your Welcomer is aware.


If you think it would take more than an hour to exit the airport, we suggest you either contact our Customer Support or your Welcomer directly so we can ensure that your transfer is still completely smoothly.

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