How long will my driver wait for me?

Our drivers will try their best to accommodate you.

Airport pickup: We offer 60min of complimentary waiting time. If it takes you more than 60 minutes to exit the airport, please contact our support immediately at +1 (855) 665 6225. We will do our best to find an alternative solution for your pickup. Please be informed that the additional waiting time may result in additional charge based on the local regulation of each destination. The estimate cost is EUR24 for each additional hour and EUR6 per 15minutes.

In-city Pickup: We offer 30min of complimentary waiting time. If it takes you more than 30 minutes, please contact our support or your driver immediately+1 (855) 665 6225. We will do our best to find an alternative solution for your pickup. Please be informed that the additional waiting time may result in additional charge based on the local regulation of each destination. The estimate cost is EUR24 for each additional hour and EUR6 per 15minutes.

We highly recommend you switch on your mobile phone when upon your arrival. If we are not able to get in touch with you an hour after your actual flight arrival time, we have the right to release your driver and it's considered as a non-refundable case. Your driver is always tracking your flight number in order to be on time at the predefined meeting point.

 

 

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