Good Day Traveller!
Before every pickup we make sure to make you aware of every detail of your journey, including the driver as well as the pickup time. To ensure this , we send out a confirmation email upon the purchase of your booking and an additional one when a driver is assigned to your transfer!
Later just before you get picked up, when the driver is at the pickup location he informs you that he is at the pickup location by email, and the complimentary waiting time begins.
Here are some locations where our friendly drivers wait for you:
Airport arrivals: Your driver will wait for you at the predefined meeting point mentioned in the driver details, holding a sign with your name on it.
Port arrivals (ferries): There is a taxi queue on the dock, your driver will be there holding a sign with your name on it.
Port arrivals (cruises): After you exit the cruise terminal, you will see your driver waiting at the taxis' queue, holding a sign with your name on it.
Hotel : Your driver will be outside your hotel. We suggest you wait outside the building in order to allow for a quick and easy boarding in the vehicle.
If you're not able to locate your driver, please call them immediately. You can also reach out to our support +18772558178, or send an email to firstname.lastname@example.org.
Please find a sample of the confirmation of an assigned driver below: