We can completely understand that sometimes things dont pan out as you had quite anticipated, and sometimes you may change your mind about a trip in general. For this reason we have a quite flexible cancelation policy.
You can do this yourself via your booking or by contacting Welcome Pickups Support.
If you wish to cancel your booking 24 hours of earlier to the pickup you receive a Full Refund
If you wish to cancel your booking under 24 hours the charges are non-refundable
So in a nutshell:
24 Hours+ prior to pickup: Full Refund
24 Hours- prior to pickup: Non-Refundable
To cancel your order please contact our support team at +1 877-255-8178 or email@example.com.